We really freaked out when we realized we had rodents in our home. We got an immediate response
when we called North Point Pest Solutions and were greatly relieved when Carlos and Ulises showed
up (ON TIME) within two days ! The really listened to our concerns and after a thorough inspection,
laid out a plan of action. We were notified the day before each time they came out. They treated us
and our home with respect and had a strategy that really worked. All entry points have now been
sealed off there hasn't been any more evidence of pests. They even came out an extra visit at no
Carlos was our technician when he still worked for a big pest company, and he was so good we switched to stay with him. Carlos and his company are extremely professional and very responsive to questions and special requests. He's prompt, reliable, friendly, and really goes the extra mile to take care of his customers. I highly recommend their service.
I would give North Point ten stars if I could. Carlos is incredibly professional and runs his business with the utmost integrity. He is clearly an expert at what he does, and will go far above and beyond what is expected to be sure his customers are pest-free, for prices and personalized service far superior to the national pest companies, whom we have used in the past.
I recently had a bit of a pest emergency, or so I thought, and Carlos called me back immediately and made time in his schedule to come out within a couple hours. He didn't charge me, but as another reviewer said, gave me lots of free advice, as there turned out not to be the situation I was fearing. He told me what to do to prevent it.
Carlos has been keeping our home pest-free for quite a while, and I can't recommend him enough!
highly recommend North Point Pest Solutions. I called on a Monday morning about a yellow jacket nest we discovered over the weekend and they were able to come out within 4 hours. Carlos and his assistant were prompt and professional. They thoroughly explained what needed to be done and gave us information about how to keep us and the neighbors safe from getting stung. The service came with a 30 day guarantee in case the yellow jackets return. I definitely will use North Point Pest Solutions for any future pest problems, but hopefully we won't need to call them!